Need Help? Contact Us
Spinoli support is on hand to help with questions, account-related issues, technical concerns or general feedback. Our customer service centre can guide you through deposits, withdrawals, verification and site navigation, and will process enquiries promptly. For more complex matters our payments and affiliate teams are available during working hours. Our small in-house team and wider organisation aim to resolve queries quickly and in your favour; contact details are below. Availability varies by channel and time of day. Accessible support.
| Department | Contact |
|---|---|
| Customer support | [email protected] (email for account, verification and technical enquiries) |
| General enquiries | [email protected] (email for product and policy enquiries) |
| Affiliate enquiries | [email protected] (email for partner sign-ups) |
| Phone | +44 20 7946 8231 (UK line, voice only) |
| Payments | [email protected] (billing and withdrawals) |
| Privacy | [email protected] (data and security enquiries) |
| Working hours | Mon-Fri, 09:00-18:00 |
Email Assistance
Email is the preferred way to contact us for detailed requests, account-related issues, or when you need to provide explanations or documents. Please use [email protected] and include a clear subject line plus up-to-date contact details so we can process your request promptly. Missing or unclear information may cause delays in response or verification.
Contact Form
NameEmailMessageSend messageResponse Time
Our support team aims to reply quickly. Most enquiries are answered within one business day, while straightforward requests often receive a response within hours. Complex cases - such as verification, payments or dispute reviews - can take longer depending on their nature and the checks required. We will keep you updated on progress and provide an expected timeframe if more time is needed.
Feedback
We’d love to hear your feedback, suggestions or ideas to improve Spinoli. Tell us about features, games or any issues you experience and our team will review every message carefully. Your input helps shape updates and enhances the user experience. Send your thoughts via live chat or email [email protected] and we’ll aim to respond promptly.